Leading in Many Dimensions: Staff Expect Self-Care. Your Boss Demands Grit. You Desperately Need Resilience

This webinar is part of the Faculty & Staff Resiliency series, brought to you by the ACHA Faculty & Staff Resiliency Task Force.

One of the most challenging aspects of serving as a counseling center director is managing the multiple, ever-expanding components of the role. As directors we are expected to attend to and advocate for our staffs, while at the same time managing an environment in which we are challenged to meet rising clinical demand and complexity. This session will discuss the challenges that leaders face and the dynamic tension they experience while responding to the staffs’ need for self-care. The presentation will discuss the incredible challenge that can come from effectively working with the director’s administrative supervisor, who may not fully understand the nature of the work. Conveying this complexity when a supervisor may just want the director to be more “gritty” and get the work done is never easy. The presenters will share their experience and strategies for “managing up.” Finally, as directors we must focus on cultivating the resilience we need to be effective leaders. The presenters will share their experiences about how they have maintained their own ability to bounce back.