Tuesday, March 7
Board Meetings – TBA
4:30 pm - 7:30 pm
Registration & Check-in
Wednesday, March 8
7:30 am - 2:45 pm
Registration & Check-in
8:30am - 12:00pm
Preconference Tours
11:00am - 12:00pm
Expo Hall Open
12:00 pm - 1:30pm
Lunch & Keynote
Keynote: Creating a Culture of Well-Being where you and your team THRIVE
Dr. Christina Bowen, Chief Well-Being Officer at ECU Health
1:45 pm - 5:15 pm
Breakout Sessions
1:45 pm-5:15 pm
Expo Hall Open
5:30pm - 7:00pm
Opening Reception
sponsored by BetterYou
Thursday, March 9
7:30am - 9:00am
Breakfast
sponsored by BlueCross BlueShield of North Carolina
7:00 am - 12:30 pm
Expo Hall Open
9:00 am - 12:30 pm
Breakout Sessions
12:30 pm - 2:00 pm
Lunch & Keynote
Keynote: 7 Star Service: Turn Every Customer into a Fan
Ruby Newell-Legner, CSP, 7 Star Service
2:15 pm - 3:15 pm
Breakout Sessions
2:15 pm-4:00 pm
Expo Hall Open
3:15 pm - 4:00 pm
Afternoon Break in the Expo Hall
7:00 pm - 10:00 pm
Evening Social & Dinner
sponsored by BlueCross BlueShield of North Carolina
Friday, March 10
7:30 am - 9:00 am
Breakfast
sponsored by MANUAL
7:30 am - 11:30 am
Expo Hall Open
9:00 am - 10:00 am
Breakout Sessions
10:00 am - 10:30 am
Break in the Expo Hall
10:30 am - 11:30 am
Breakout Sessions