If registering online, you will receive immediate confirmation via email. If registering by mail or fax, you will receive confirmation via email within 24 hours.

Your email confirmation will contain the link you will need to make your hotel reservations.

Confirmation will be emailed to those whose registrations are received with a postmark on or before May 1, 2010. Registrations postmarked after May 1 will be processed at the onsite rate, but may not be followed up with confirmation. If you have not received confirmation and wish to verify that your registration has been received, call (301) 694-5243.

All cancellation requests must be received in writing before April 30, 2010, to qualify for a full refund, minus a $40 cancellation fee. Cancellation requests received after April 30 but before May 15, 2010, will qualify for a 50 percent refund. No refunds will be issued for cancellations received after May 15, 2010. 

All changes and cancellations must be made in writing and submitted via fax to (301) 694-5124 or via email to acha@experient-inc.com.

Refund checks will be mailed on or about June 30, 2010.